Shipping Policy

Thank you for shopping with NovaDrive.

We are committed to delivering your orders quickly and securely. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Within Delhi NCR: 1–3 business days

• Rest of India: 3–7 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.

• Free shipping offers, if available, will be mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date). We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Nova
Email: support@novadrive.co.in
Phone: +91 9773537163
Address: Palam Village, Delhi, India